HEY - Managing Notifications
The main premise of HEY is that you are in control of your emails and so, by default, notifications are kept to a minimum. However, you can get notified of any email that enters the Imbox or of any email you receive from a specific contact, domain or email thread. Here's how...
![SOUNDBYTE #9 HEY Managing Notifications artwork. Icon by Petr Bilek @ The Noun Project.](/content/images/size/w2000/2024/05/Lectrobyte-SOUNDBYTE--9-artwork.png)
Enabling Imbox Notifications
To receive a notification each time an email lands in your Imbox...
- Click / Tap on your profile avatar (top right corner) and go to Notifications (or Settings > Notifications on a phone or tablet).
- Click / Tap on the toggle to enable Imbox notifications.
![The Notifications option in the Profile (avatar) menu.](https://www.lectrobyte.com/content/images/2022/05/SOUNDBYTE--9-image-01.png)
![The Imbox notifications toggle for enabling notifications when emails enter the Imbox.](https://www.lectrobyte.com/content/images/2022/05/SOUNDBYTE--9-image-02.png)
When this setting is toggled on, all new emails entering the Imbox will push a notification to your device(s), even if an individual contact assigned to the Imbox is set not to notify.
Receiving Notifications from Contacts, Domains and Threads
Contact Notifications
Regardless of where a contacts emails are assigned to (i.e. the Imbox, Feed or Paper Trail) there is a way to receive notifications when you receive an email from that contact.
- Click / Tap on the contact's name in an email or locate the contact in the HEY menu > Contacts to go to their contact page.
- Click / Tap on the notification bell under the contact's name and choose Notify me.
![The Don't notify me / Notify me option on a contact's contact page.](https://www.lectrobyte.com/content/images/2022/05/SOUNDBYTE--9-image-03.png)
Domain Notifications
Notifications can also be set to include a whole domain.
- Click / Tap on the contact's name in an email or locate the contact in the HEY menu > Contacts to go to their contact page.
- Click on the domain path in the top left corner of the contact's page (for example @basecamp.com as shown in the screenshot below).
- Click / Tap on the notification bell under the domain name and choose Notify me.
![The domain path visible in the top left corner of the contact's contact page.](https://www.lectrobyte.com/content/images/2022/05/SOUNDBYTE--9-image-04.png)
![The Don't notify me / Notify me option on a domain's contact page.](https://www.lectrobyte.com/content/images/2022/05/SOUNDBYTE--9-image-05.png)
Thread Notifications
It's also possible to receive notifications from a threaded email conversation.
- Click / Tap on a threaded conversation.
- Click / Tap on More and then on Send me push notifications.
![The More menu and the Send me push notifications option.](https://www.lectrobyte.com/content/images/2022/05/SOUNDBYTE--9-image-06.png)
On the Notifications page a list of all those contacts whose emails are set to notify are displayed. Here you can quickly toggle individual contact notifications off from a single place rather than do so one-by-one via the Contacts page. Once the notification has been toggled off, the domain, contact or thread will disappear from this page once refreshed.
![List of all notifications enabled for each domain, contact or thread with the option to toggle them off.](https://www.lectrobyte.com/content/images/2022/05/SOUNDBYTE--9-image-07.png)
As HEY state on their website...
Instead of getting push notified for everything, you decide which senders or threads are important enough to warrant notifications. You’re in control.
Originally posted 4 May, 2022 and updated 14 May, 2024.